04 FIND THE RIGHT DESK

Send the problem to someone who can act on it.

IN7 can review its own pages and routes. Only the game provider can see an account, payment or verification record.

See who handles what
IN7
OUR PAGES

Editorial and route issues

Incorrect copy, old listings, legal pages or navigation.

01
APP
THIRD-PARTY SERVICE

Player and payment matters

Sign-in, identity checks, balances, payouts or promotions.

02

Two different responsibilities

Match the issue to the service that holds the information

A clear route avoids sending private details to a team that cannot use them.

IN7

Questions about this website

Contact the IN7 side when the issue exists on an IN7 page rather than inside a listed product.

  • A description that no longer matches
  • A menu item or internal route that fails
  • A question about privacy or the disclaimer
  • A request to inspect an external destination
APP

Questions about a game account

Use the verified in-app help option when the case depends on player or transaction data. IN7 has no access to those systems.

  • A code, password or sign-in failure
  • A deposit, refund or pending payout
  • Identity verification and KYC status
  • An offer, suspended account or game result

Write a useful report

Bring facts, but leave secrets out

  1. Name the exact location. Copy the page address or app name instead of describing it from memory.
  2. Give a short timeline. Say what you selected, when it happened and what appeared next.
  3. Redact private information. Remove passwords, one-time codes, full card or bank details and unmasked identity documents.
  4. Stay inside verified support. For a listed game, begin from its own help screen or confirmed website—not an unsolicited message.